What NOT to do when your terminal seizes and there is a big sign saying your files are locked until payment is made.
1. The first rule is Do NOT panic
2. Do NOT pay the service being offered. They may have have planted that Malware.
3. Do NOT attempt a wild fix. For example .. Putting the whole laptop in the fridge is not really going to help the hot situation.
4. Do NOT remove the Security software. There's a chance that the software was removed before the Malware occurred. It's generally a good idea to maintain an up to date internet security package.
Sometimes the files are not encrypted but its a basic Malware program saying it is, in a ruse to extract payment. Do not fall for this trap.
If it is Ransomware then the problem is potentially more serious. There is still a chance however that the files can be retrieved legitimately with current software.
1. The first rule is Do NOT panic
2. Do NOT pay the service being offered. They may have have planted that Malware.
3. Do NOT attempt a wild fix. For example .. Putting the whole laptop in the fridge is not really going to help the hot situation.
4. Do NOT remove the Security software. There's a chance that the software was removed before the Malware occurred. It's generally a good idea to maintain an up to date internet security package.
Sometimes the files are not encrypted but its a basic Malware program saying it is, in a ruse to extract payment. Do not fall for this trap.
If it is Ransomware then the problem is potentially more serious. There is still a chance however that the files can be retrieved legitimately with current software.